Which portal has suspended your account?

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Please select the applicable portal.

Please name the portal on which you have been disabled.

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How many followers does the suspended account have?

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If applicable: What is the amount of money frozen?

€
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How do you use the disabled account?

What is considered "exclusively private"?

Accounts that are maintained solely for private purposes, completely without commercial ulterior motives and without a link to a commercial account.

What is considered "not exclusively private"?

Accounts that pursue commercial and/or business purposes in addition to private purposes. This is the case, for example, if there is a link to a commercial account or if the account is operated by a company, organisation, association or similar.

Please briefly describe what happened.

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Please briefly describe what happened.

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How long has your account been suspended (approximately)?

How long has your account been suspended (approximately)?

Caution!

Please note that portals generally delete inactive accounts after a certain period of time. Instagram accounts are usually deleted permanently after approx. 90 days.

It is then no longer possible to lift the block and restore the content, even by legal means. It is therefore important to act quickly. 

Caution!

Please note that portals generally delete inactive accounts after a certain period of time. Instagram accounts are usually deleted permanently after approx. 90 days.

It is then no longer possible to lift the block and restore the content, even by legal means. It is therefore important to act quickly. 

What is the name of your company? 

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What is your name?

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What e-mail address can we use to reach you?

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What telephone number can you be reached at for any queries?

Please note: It is important that you enter your correct telephone number so that our experts can contact you for a personalised assessment and to clarify any questions you may have. Be aware that we will call you with a German area code.

Eigenes

We will check your chances of unblocking your account and call you soon from our office in Germany.


Next steps:

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No time to lose?

If you would like to instruct us to unblock your account immediately, you can do so directly using the button below or within the mail you receive in a few minutes. You will have to book our international service "account unblocking" in our WBS.LEGAL shop.

Immediate authorisation is only possible if the affected platform is one of the listed ones.

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Cost

A flat rate will be charged for unblocking your account, depending on the individual circumstances of your case. If your account has been blocked on one of the platforms listed above, you can find the flat rate in the digital questionnaire for authorisation.

If you have been blocked on another platform, we will contact you with an offer after a quick check. 

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Legal protection insurance

If you have legal expenses insurance, we recommend that you make an enquiry about cover. The costs for the out-of-court service are often covered.

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Judicial procedure in case of no success

If your account is, contrary to expectations, not unblocked as part of our extrajudicial service you might wish to take legal action. We can only provide this service for you if your place of residence is in Germany. However, you can consult a local lawyer.

Do you have legal protection insurance?

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